Return & Refund Policy
Thanks for shopping at RitFit!
If you are not entirely satisfied with your purchase, we're here to help.
- If you received a DEFECTIVE good or a product of WRONG SIZE, we will ship you a new product and cover the shipping expense.
- If you don't like the product, you have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. You will be responsible for paying for the return shipping costs.
Items that are used or damaged may be denied a refund or exchange.
When Will I Receive My Refund?
Once we receive your item, we will inspect it and immediately notify you on the status of your refund after inspecting the item. If approved, the money will be refunded to your original method of payment within a week. All payment companies are different in the amount of time it takes to confirm a payment, so it will likely take a minimum of a few days for the refund to show up in your bank statement.
*NOTICE: To cancel an order (or intiate a refund), contact us HERE.
Phone: +1 315 636 0959
Customer Service: 9:00 - 5:00 pm PST(working day)
Final Sale Items
Please note if the item is marked “sale”, it does not qualify for a return and cannot be refunded.
If you’re shipping an item over $75, you could consider purchasing shipping insurance to ensure it arrives. We can’t guarantee that we’ll receive your item.